FAQ’s

We do our best to adhere to the more common trademarking and legislated requirements. However, every regional board has its own rules and we can’t know them all. You will have to tell us what these rules are or have your Personal Assistant learn them for you by contacting your local Board on your behalf.

All of our Virtual Assistants and staff sign strong Non-Disclosure Agreements. These agreements are shared with you when you engage your VA. Further, we take security steps to ensure that your personal data isn’t shared outside of the company.

Sometimes personalities collide. It happens, although not often. When it happens, we simply reassign a new Personal Assistant to take care of you. It’s just that easy. Just let us know that you’re not happy and we’ll make you happy.

We have the best of the best when it comes to talent. That being said, English is their second language. They will be able to communicate with you with ease both written and verbally. They will always have a hint of an accent.

Yours. We aren’t market specific. We’re here to support you in your market, wherever that may be. However you may need us.

You have your trade secrets. We have ours.

6 months. After this time period, we only require 30 days notice to cancel. Please book a consultation as we have a special offer during these wobbly COVID times.

The first step is to contact us. After that, we’ll discuss what tasks and skills you need from your VA. You can also book a no-obligation 15-minute consultation here. Once we have a good grasp of your needs, we’ll pair you with a VA to work directly with you. It’s that simple.

Yes, we have a 6-month minimum and we require 30 days cancellation notice from your next billing date, so we can position your VA with another client. Our VA’s also sign NonCompete and Confidentiality contracts. Please reach out as we currently have a COVID special that has reduced the commitment time.

Our VA’s use Skype, Google Hangout, and WhatsApp. These apps are easy to use and can be installed on your smartphone.

Yes, they need a consistent shift Monday through Friday, In unique instances we can provide some coverage over the weekend and evenings.

This is typically not an area we focus on. We have a few virtual assistants who are excellent on the phone, but sales we feel is better left to your staff Stateside.